Patient Care Coordinator- Ortho. Surgery

  • UCLA Health
  • Santa Monica, California
  • Full Time
General Information

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Work Location : Santa Monica, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00AM-5:00PM Posted Date 04/09/2025 Salary Range : $29.42 - 42.14 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 23358 Primary Duties and Responsibilities

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The UCLA Santa Monica Hospital is seeking to hire a Patient Care Coordinator to join the Orthopaedic Surgery Department. You will provide administrative and academic support to the support. Primary duties include:

  • Front desk duties (triage calls, greet and check-in patients)
  • Responsible for patient interviewing and encounter registration
  • Scheduling and confirming patients appointments
  • Obtaining all financial and demographic information from patients
  • Accurately encounter patients utilizing proper Care Connect functions
  • Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
  • Verifying insurance benefits and accurately record benefits for finance review
  • Reviewing accounts for change in status and re-verify benefits and/or authorization
  • Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
  • Other duties as assigned

Salary Range: $29.42/hr. - $42.14/hr

Please note: this position is fully on-site.

Job Qualifications

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Previous experience in a medical office setting

Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations

Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications

Ability to operate Dictaphone equipment and transcribe medical reports, manuscripts, etc.

Skill in performing basic arithmetic

Ability to work independently and exercise appropriate decisions with minimum supervision

Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds

Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public

Skill in organizing and prioritizing assignments

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Job ID: 469924677
Originally Posted on: 3/20/2025

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