Patient Care Coordinator

Access Health Louisiana
Belle Chasse, Louisiana
Full Time

Email Address

Apply Now

Position Summary
- Patient Care Coordinator is responsible for registration of patients, including patient interviews, typing, financial review, insurance verification, explaining policies regarding patient rights and responsibilities, clinic policies, payment of charges and services available. Coordinates and provides support services for patients with individualized needs outside of the clinic’s scope of services. This includes a variety of responsibilities, including, but not limited to Patient Medication Assistance, Referral Care Coordination, Maternal Care Coordination and general Case Management responsibilities. All activities related to this position are documented in the Electronic Health Systems (EHS), ensuring that the information is available for reporting and for provider review as directed.
Minimum Qualifications
- Education
  - High School diploma or equivalent.
- Experience
  - One year healthcare experience in patient registration, admissions, or billing preferred. Medical Assistant training preferred.
- Knowledge, Skills, and Abilities
  - Strong computer skills required.
  - Must possess strong interpersonal and communication skills. Calm, professional attitude in stressful situations.
  - Able to interpret identification, income, and residency information.
  - High level of ethics in maintaining patient confidentiality.
  - Ability to maintain courteous and customer oriented demeanor in a crisis situation and acts responsible to resolve or defuse the situation.
  - Ability to assist patients with non-clinical request.
  - Ability to carry out registration process without interruption due to nature of patient's illness.
  - Ability to adapt well to change.
  - Ability to work closely with co-workers, other clinic staff and patients.
Physical and Mental Requirements
- Sits, stands, walks and converses most of the day.
- Ability to operate all general office equipment including telephone, calculator, computer, and printer/fax.
- Exerts up to 10 pounds of force occasionally including pushing, lifting, carrying, and/or pulling objects.
- OSHA Category III: Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.