Program Coordinator II, Physical Therapy Clinic

The University of Montana Physical Therapy Clinic (UMPT) invites applications for a Program Coordinator II to oversee the day-to-day operations of the Clinic as well as the New Directions Wellness Center. This role provides direct support to the Clinic Director, and liaises with Clinic Billing Manager, Clinic Billing Assistant, Clinical Faculty Instructors, Orthopedic Resident and intermittent physical therapy staff on a daily basis. This individual serves as the UMPT Clinic Coordinator and is responsible for maintaining a professional and supportive environment for students, faculty, staff and patients. The person in this role provides excellent customer service to all clients and acts as a liaison between the clinic, faculty and students from the DPT program during student rotations within the clinic. This position plays an essential role in fulfilling the missions of UM and NSE UMPT Clinic, maintains positive client relations, and ensures compliance with all HIPAA and UM policies.

• High School diploma and two (2) years of experience or an equivalent combination of education and experience.
• Ability to operate personal computers, related word processing, spreadsheet and database software.
• Knowledge of office reception, patient scheduling, medical record management.
• Use of correct English, spelling, composition and grammar.
• Effective time management and organizational skills with the ability to complete tasks while paying attention to details.
• Ability to be fully compliant with HIPAA practice standards, follow rules and regulations regarding management of medical records and patient information.
• Effective communication and customer service skills with the ability to maintain effective working relationships.
• Ability to coordinate student worker activities while following established timelines for completion of tasks.
• Ability to make sound decisions and remain calm and professional at all times.
• Able to perform light housekeeping duties to ensure all areas in the clinic are organized, clean and safe.

Preferred Qualifications

• Experience working in a medical front office utilizing current EMR software.
• Prior experience and knowledge of some UM specific systems, policies and procedures.
• Prior experience of coordination and management of individuals working on established.

Position Number: 064620

Compensation Title: Program Coordinator II

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 7:00 am to 4:00 pm, 12 months/year.

Probationary Period: Six (6) months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

A complete application includes:

1. Letter of Interest addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as Dear Search Committee or Dear Hiring Manager is acceptable.
2. Detailed Resume listing education and describing work experience
3. Three (3) Professional References names and contact information

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of mission first, people always"; partner with place; and proudly tell the UM story.