Patient Services Coordinator - Remote

  • Sentara
  • Norfolk, Virginia
  • Full Time

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara is hiring a Patient Services Coordinator - Remote!
Overview

A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.

Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.

Education
  • High School Diploma (Required)
Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • Experience working in Healthcare
  • Experience in Data Entry
  • Proficiency in Microsoft Office
  • Experience in JIVA (preferred)
  • Experience with behavioral health (preferred)
Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day, this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Job ID: 478162259
Originally Posted on: 5/23/2025

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