Patient Care Coordinator (Public Relations Focus)

We are a small, community-focused outpatient speech therapy clinic seeking a proactive and personable Patient Care Coordinator with a focus on Public Relations. This role is essential in supporting our mission to deliver excellent patient care by strengthening communication with our patients, referral sources, and the broader community.

Key Responsibilities:
Cultivate and maintain positive, consistent communication with local referral sources.

Schedule and coordinate meetings between referral sources and the clinic owner.

Assist in the preparation, organization, and delivery of PR materials and mailings.

Collaborate on market research efforts, including creating and distributing surveys to better understand the needs of our community.

Work alongside our graphic designer to develop effective marketing and PR materials.

Update and enhance the clinic's website with valuable, engaging content.

Manage and grow our presence on social media platforms (Facebook, Pinterest, Instagram).

Build a referral source email list; assist with the creation and distribution of newsletters, blogs, and video content (vlogs).

Perform light office duties and help maintain a tidy, welcoming clinic environment.

Position Outcome:
The ideal outcome of this role is a strong, positive public image of our clinic, a thriving network of referral sources, and a consistent flow of new clientsall grounded in our reputation for compassionate, effective care.

Ideal Candidate Traits:
Highly proactive, self-starting personality

Quick-thinking and resourceful when building relationships

Warm and relatable to a wide variety of people

Strong attention to detail

Polite and thoughtful (e.g., enjoys writing thank-you notes)

Genuinely interested in others and enjoys connecting

Naturally extroverted and energized by social interactions

Patient and understanding with others differences

Resilient in the face of occasional rejection

Fast-paced both mentally and physically

This Role May Not Be a Fit For Someone Who:
Comes across as overly sales-focused or self-promoting

Is overly self-conscious or introverted in a way that hinders outreach

Easily discouraged by rejection

Works slowly or struggles with time sensitivity

Feels uncomfortable getting to know new people

Tends to be overly critical or judgmental

If you are energized by connecting with people, enjoy meaningful work, and want to contribute to a growing healthcare practice that makes a differencewed love to hear from you.