Cellular Therapy Coordinator III

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

• Collaborates and fosters the relationship between MGB and the nmdp with the goal of increasing the number of PBSC and marrow collection procedures annually
• Coordinates nmdp donor collections and submits timely data using Forms Net
• Provides search coordinator coverage and performs other search related activities as assigned. Requires moderate understanding of HLA typing and matching
• Responsible for initiating and tracking donor HLA testing kits
• Sends requests to the nurse navigation team for related donor interviews
• Manage annual UPOIs with nmdp and affiliated donor centers
• Responsible for nmdp annual survey submissions
• Coordinates and tracks recipient and unrelated donor correspondence
• Monitors and reconciles billing work queues
• Provides coverage for the CTC II coordinator

Job Summary

Summary:

Responsible for playing a critical role in the day-to-day operations of the Stem Cell Transplant and Cellular Therapies programs. They support physicians, advanced practitioners, program nurses, research staff, and processing technologists. They assist in the orchestration of high-risk, highly complex clinical services while adhering to strict industry standards and guidelines set forth by the Foundation for the Accreditation of Cellular Therapy (FACT), National Marrow Donor Program - BeTheMatch Registry, FDA, and Joint Commission.

Does this position require Patient Care? No

Essential Functions:

Responsible for the proper and efficient scheduling of all clinical services in the outpatient and inpatient setting as it relates to the workup, clearance, and collection of related and unrelated donors.

• Acts as the primary contact for clinicians, lab technologists, blood transfusion services staff, quality management staff, as well as multiple workup specialists.
• Collaborates with our solid organ transplant team on combined bone marrow and kidney transplantations.
• Must maintain precise and organized records and have a thorough understanding of the complex documentation and clinical testing required for each donor based on the type of collection requested.
• Obtains medical clearance for collection by providing physicians with test results following detailed schemas and checklists.
• Follows requirements as mandated by the Foundation for the Accreditation of Cellular Therapy (FACT), Joint Commission (JC), Health Insurance Portability and Accountability Act (HIPAA) and other regulatory bodies as required.

Qualifications

Education

Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience:

Experience in patient services or clinical research coordination 1-2 years required or Experience working in a hematologic clinical setting 1-2 years required or Experience in medical assistance training 1-2 years required

Knowledge, Skills and Abilities

• Strong knowledge of cellular therapy procedures, including stem cell transplantation and CAR T-cell therapies.
• Excellent organizational and communication skills, with the ability to manage complex patient cases and coordinate with various healthcare professionals.
• Proficiency in using healthcare management software and electronic medical records.
• Ability to provide compassionate patient care and support during complex treatments.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at ....

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