Patient Services Coordinator Remote In AZ

Looking for a Patient Services Coordinator in Tempe, AZ remote $20 hour High Volume Calls (inbound) Description This role focuses on Primary Care Physicians referring their patients to Specialist To be successful in this role a new hire would be focusing on verifying benefits and scheduling patients with Specialist Doctors The position requires excellent listening skills, the ability to research member and provider questions, and to provide timely follow-up ensuring that all questions or concerns have been fully addressed. The Patient Navigator must at all times demonstrate a supportive demeanor while maintaining a positive, caring and professional attitude. Attendance for this role is important!!! NO Missed day Experience with Referral and Authorization is a plus not required The R&A Coordinator will be required to take both inbound and outbound calls This role will work from an Auto-Dialer (80 calls per day) Metric Goal: 25 Referrals per day 4 hours of the day the R&A Coordinator will be taking high volume inbound calls - The dept focuses on Specialty Doctors Types of specialties: (Just a few) Surgical OBGYN Pediatrics Radiology Physical Therapy Internal Medicine Orthopedics Skills Patient Access, Patient Registration, Customer service, Patient Scheduling, Patient Referral, Explanation of Benefits, EOB, EMR, Patient care, Triage, Insurance verification, Medical assisting, Medical terminology, Appointment scheduling, Prior authorization, Medical insurance, Health care, Outbound calls, Administrative skills, Coordination of benefits, Data entry, Medical billing, Administrative support, Epic Additional Skills & Qualifications 2+ years healthcare experience, specialty referral experience, and outside of pharmacy referrals, MA if possible. call center experience - Patient Registration, Scheduler, Prior Authorization Medical Office or Healthcare environment Medical terminology, Insurance verification, insurance benefit knowledge, referral processing and authorization experience required. High school diploma or equivalent (GED) Excellent listening skills required. Must possess the ability to work independently with strong organizational, communication and interpersonal skills to support the management of multiple priorities with significant attention to detail for project completion. Must maintain member confidentiality at all times. This role focuses on Complex Specialty Medical Services. Medical terminology knowledge is a must! Next steps: please apply directly if you HAVE the experience and are qualified and serious applicant. I will reach out to you in the next 1-10 business days!