Patient Care Coordinator - Swedish Otolaryngology - Issaquah

Patient Care Coordinator - Otolaryngology at Swedish Otolaryngology - Issaquah

Schedule: Full time, Monday - Friday

Location: Issaquah, Washington

Job Description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Otolaryngology/Ear Nose Throat (ENT) Clinics, we treat patients of all ages, from children with ear and throat infections to adult patients seeking treatment for sinus infections, hearing loss or cancers of the ear, nose and throat. Join our team to provide compassionate, high-quality care to patients in need of otolaryngologic relief.

Benefits and perks:

Competitive pay (including holiday pay & shift pay differentials)

Best-in-class benefits - full medical, dental and vision coverage from your first day

401(k) plan with employer matching & complimentary retirement planner

Generous paid time off for vacation, sick days and holidays

Tuition reimbursement & student loan forgiveness programs

Wellness & mental health assistance programs

Back-up child & elder care to help with care disruptions for your family

Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required Qualifications:

1 yea experience in medical/healthcare setting or two years in a customer service role.

Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Preferred Qualifications:

Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits packa