Patient Services Coordinator-I ; Per Diem Day Shift

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

In a clinical setting, performs a variety of patient service, administrative duties and general office work. Responsible for the efficient flow of escorts, correspondence and other materials; receiving and directing visitors, and maintaining the physical environment. Job specific responsibilities: - Performs patient service, administrative duties and general office work. - Responsible for the efficient flow of escorts, correspondence and other materials; - Maintains the physical environment. - Follows HIPAA Guidelines for the management of patient privacy and confidentiality - Performs an participates in special projects as directed - Answers General Questions - Greets/Directs Patients - Answers Phones/Performs Reception Responsibilities - Duties may include; Maintains/Purges Files, Photocopying, sorts and Distributes Mail and Retrieves Medical Records - Performs Light Typing/Data Entry

Qualifications

Requires: - 1+ years of office experience, preferably in a clinical setting. - Basic knowledge of medical terminology. - High School Diploma / G.E.D. Formal Secretarial training preferred

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Hybrid

Work Location

81 Highland Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

EEO Statement:

North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at ....

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.