Clinical Case Manager

  • University of Chicago
  • Chicago, Illinois
  • Full Time

Department

CSL SCS: Clinical Providers

About the Department

Student Counseling (SC) is a unit within Student Wellness, which is a part of Campus and Student Life. SC provides mental health care to eligible students and their eligible dependents. Mental health services include: diagnostic assessments; crisis assessment and intervention; individual, couples, and/or group psychotherapy; medication management; academic skills counseling; and referral services. SC staff provides consultation to University of Chicago faculty, staff, and administrators, and outreach/education to the campus community. In its care for students, SC employs a multidisciplinary team of mental health clinicians, supports a psychology training program, and serves as a training rotation site for psychiatry residents.

Job Summary

The Case Manager supports the mission of SWC by helping students gain access to and coordinate mental health and counseling care. The Case Managers primary focus is assisting students in successfully accessing and navigating off-campus mental health services. Additional areas of focus include cross-service collaboration with Student Health (SH), Student Disability Services, and other campus partners. The Case Manager develops and maintains systems to assist with referral care coordination and provides direct clinical services as needed.

Responsibilities

  • Assists students in accessing mental health resources outside of SWC.

  • Develops and implements systems for follow-up with students who have been referred to community resources.

  • Develops and maintains a database of area providers and programs.

  • Cultivates relationships with area providers and programs.

  • Assists students with resource access outside of the Chicagoland area.

  • Conducts clinical diagnostic evaluation and assessment of clients, including urgent-care/crisis evaluations as-needed.

  • Provides goal-focused, time-limited psychotherapy as-needed.

  • Provides emergency and crisis intervention services during and after-hours as-needed.

  • Maintains timely and complete electronic documentation.

  • Provides consultation, training, and outreach to members of the University community both during and after-hours as-needed.

  • Participates as a member of the clinical team.

  • Participates in clinical and administrative staff meetings as appropriate.

  • Provides clinical supervision of trainees as needed and as appropriate.

  • Ability to exercise discretion and confidentiality while handling sensitive situations.

  • High attention to detail and ability to manage data.

  • Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, NASW Code of Ethics, policies, and procedures as related to social work required.

  • Interprets, monitors, and record client progress according to measurable goals described in treatment and care plan.

  • Plans own resources to combat social problems, prevent substance abuse, or improve community health and counseling services.

  • Assesses the needs of individuals, performs adaptive tests and psychological screening, provides family counseling, and participates as a member of a developmental team. Identifies community and University resources and makes appropriate referrals. Documents developmental care in records.

  • Delivers emergency and crisis intervention services.

  • Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

  • MSW from an accredited institution.

Experience:

  • Worked in a university counseling setting.

  • Conducted urgent-care/crisis evaluations.

  • Provided evidence-based, time-limited psychotherapy.

  • Provided services to under-represented minorities and first generation university student.

  • Clinical care and case management experience.

Certifications:

  • Licensed or license-eligible in the State of Illinois for clinical social workers (LCSW).

Working Conditions

  • Clinical Care Setting .

  • Environment can be demanding.

  • Use computers extensively for up to 2 hours at a time.

  • Use standard computer and office equipment.

Application Documents

  • Cover Letter (required)

  • Resume (required)

  • List of Three References (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Healthcare & Medical Services

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

Yes

Health Screen Required

Yes

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$73,000.00 - $85,000.00

The included pay rate or range represents the Universitys good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook .

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call ... or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Job ID: 480052599
Originally Posted on: 6/6/2025

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