RT, CPAP Support - Clearwater, FL

RT, CPAP Support - Clearwater, FL

Lincare Holdings

United States, Florida, Clearwater

Jun 04, 2025

This employee performs virtual equipment education and coaching in a timely and professional manner.

* Generally responsible for the education and coaching of customers who have received CPAP and Bilevel devices

* provide technical assistance with equipment

JOB FUNCTIONS

* Participates in the training of all RTs/SETs

* Provides coaching/clinical outreach to patients via dialer as assigned

* Identifies escalations of care and makes recommendations as needed

* Ensures quality service by following and adhering to departmental and company policies, procedures, and standards

* Assists customers through coaching of company's products by adequately assessing customer compliance, thoroughly explaining product benefits, and assisting with escalating communication to clinical staff as necessary

* Ensures continuity of care by ensuring open communication with internal and external team members

* Provides customer follow up as required

* Reviews clinical testing/results to ensure appropriate standard of care of PAP device