Disability Services Case Manager - Assistive Technology

Organization Overview:**

Sensory Tool House (STH) is committed to creating accessible and inclusive environments that empower individuals with disabilities. We provide assistive technology (AT) solutions, sensory support tools, training, and consulting services to foster independence and improve quality of life for our participants.

**Position Overview

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We are seeking a full-time **Case Manager** with qualifications as a Certified Occupational Therapist Assistant (COTA), Certified Disability Management Specialist (CDMS or CRC), Assistive Technology Specialist (AT Specialist) or other relevant experience working in a disability related field.

The Case Manager will play a vital role in supporting participants with assistive technology needs from program entry through completion. This position requires travel to accessible locations, a reliable vehicle, and car insurance.

**Key Responsibilities**

**Participant Support & Case Management**

- Conduct eligibility screenings and needs assessments to match participants with Assistive Technology that will further their ability to participate in education, employment, and/or community access.

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- Collaborate with community partners to identify eligible individuals and ensure seamless service delivery.

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- Manage a caseload of eligible participants, providing personalized, participant-centered support.

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- Recommend and coordinate tailored AT solutions based on individual needs, goals, and strengths.

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- Support coordination for participation in digital literacy training plans for participants.

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- Maintain accurate, detailed case records in multiple digital platforms (Microsoft suite software, case management software, mileage applications, etc.).

**Training & Technical Assistance**

- Provide one-on-one training sessions to ensure participants gain proficiency with AT devices.

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- Create accessible training guides for AT devices provided to participants.

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- Deliver ongoing technical support and follow-up sessions to address challenges and adapt solutions as needed.

**Procurement & Coordination**

- Coordinate the procurement of AT devices with the purchasing department, ensuring timely and accurate order fulfillment.

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- Oversee installation of AT devices within the timeline.

**Program Evaluation & Reporting**

- Collect and analyze participant data to assess program impact and effectiveness.

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- Administer questionnaires and provide feedback to improve services and outcomes.

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- Participate in preparing reports for stakeholders, demonstrating program success.

**Compliance & Collaboration**

- Ensure compliance with federal and state disability laws and ADA guidelines.

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- Engage with subject matter experts and community partners to enhance services and training materials.