Patient Services Coordinator

Fairview has an immediate opening for a Patient Services Coordinator to support the Wyoming Lakes Clinic.

This is a .7 FTE (56 hours every two weeks), day shift benefit eligible, SEIU union position.

Typical work schedule is,

Week 1: Monday-7:00AM-3:30PM, Wednesday-9;30AM-6:00PM, Friday-7:00AM-3:30PM
Week 2: Monday-7:00AM-3:30PM, Wednesday and Thursday-9;30AM-6:00PM, Friday-7:00AM-3:30PM

The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff. The Patient Services Coordinator is responsible to ensure patient medical records and reports are available as needed and prepares applicable medical record forms. Relays messages to and from physicians, nurses, medical assistants, and other resources necessary for patient care.

Coordinate’s activities of care team to support provider and patient care staff

• Performs telephone message taking and directs communication in a timely fashion
• Requests/obtains patient reports as necessary
• Effectively uses communication systems for both routine and emergency transactions
• Coordinates communication between care team and outside resources
• Enters refills

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

Knowledge & Skill Expectations

• Customer service skills and Standards
• Interpreter and special need services
• Operation of office equipment and computer programs
• Fairview Clinic policies and procedures
• Ability to accept cultural differences
• Communication, conflict management and time management skills
• Ability to collect and transfer data to forms as appropriate

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information:

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.