Clinical Services Coordinator, Intermediate (Bilingual)
- Blue Shield of CA
- Sacramento, California
- Full Time
Clinical Services Coordinator, Intermediate (Bilingual)
Blue Shield of CA
United States, California, Sacramento
Jun 10, 2025
Your Role
The Care Management Department is seeking a dedicated and compassionate Clinical Service Coordinator (CSC) to join our team. The Clinical Service Coordinator will report to the Supervisor of Care Operations. The CSC will play a vital role in outreach and engagement
efforts with our members, introducing them to care management services, and conducting assessments to identify their needs. The successful candidate will interact telephonically with members to assist with simple care coordination needs and facilitate connections between members and appropriate services, including internal nurse care managers, vendors, and behavioral health providers.
Your Knowledge and Experience
A minimum of a high school diploma
A minimum of 3 years of relevant experience
A minimum of 1 year experience in a managed care environment.
Bi-Lingual: Must be fluent in English and Spanish
Health insurance/ managed care experience (Commercial, Medicare, and Medi-Cal)
Community resources and advocacy
Ability to identify issues and develop effective solutions to meet members' needs
Flexibility to adjust to changing circumstances and member needs
Strong verbal and written communication skills to effectively convey information to members and colleagues
Blue Shield of CA
United States, California, Sacramento
Jun 10, 2025
Your Role
The Care Management Department is seeking a dedicated and compassionate Clinical Service Coordinator (CSC) to join our team. The Clinical Service Coordinator will report to the Supervisor of Care Operations. The CSC will play a vital role in outreach and engagement
efforts with our members, introducing them to care management services, and conducting assessments to identify their needs. The successful candidate will interact telephonically with members to assist with simple care coordination needs and facilitate connections between members and appropriate services, including internal nurse care managers, vendors, and behavioral health providers.
Your Knowledge and Experience
A minimum of a high school diploma
A minimum of 3 years of relevant experience
A minimum of 1 year experience in a managed care environment.
Bi-Lingual: Must be fluent in English and Spanish
Health insurance/ managed care experience (Commercial, Medicare, and Medi-Cal)
Community resources and advocacy
Ability to identify issues and develop effective solutions to meet members' needs
Flexibility to adjust to changing circumstances and member needs
Strong verbal and written communication skills to effectively convey information to members and colleagues
Job ID: 480933582
Originally Posted on: 6/12/2025
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