Case Manager III-Program Administrator ACT Team [1314]

Position: Case Manager III-Program Administrator ACT Team [1314]

Program: Amarillo, Texas – Assertive Community Treatment (ACT) Team

Salary range:

Case Manager III: $46,009.60 Annually

Program Administrator: $53,643.20 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Serves as the Team Lead for the ACT (Assertive Community Treatment) team
• Responsible for service delivery for intensive adult population for adults with behavioral health issues in addition to substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization
• Services include referral/linkage to community resources, case management, substance abuse treatment, housing and/or employment skills training
• Will be trained in state-approved curriculum that emphasize evidence-based practices to help improve daily functioning
• Position will organize and provide culturally competent care activities and collaboration among all participants involved with the individual’s care
• May provide supervision to other staff in the program.
• Additional duties can include assessment and treatment planning with clients, working within the team to ensure appropriate services are provided and engaging individuals by taking a person-centered approach to help identify goals for services/treatment
• The position will assist & collaborate with the supervisor to ensure evidence-based ACT model of treatment is provided
• Works with all programs in Adult Behavioral Health Team to promote skills development and community stability for our client population
• Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager III, at least two (2) years of experience in intensive behavioral health case management or human services related field
• For Program Administrator, at least one (1) year of experience in guiding program delivery and reporting required for Program Administrator
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Bilingual

At TPC, passion and meaningful work is rewarded! We offer employees:

• Click here for TPC’s FY2025 Summary of Benefits
• Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone