Recreation Specialist - Front Desk

Recreation Specialist - Front Desk

Recreation Specialist - Front Desk

Salary

$17.86 Hourly

Location

FL 33410, FL

Job Type

Regular Part-Time

Job Number

6.25-409953

Department

RECREATION

Opening Date

06/09/2025

Closing Date

Continuous

DESCRIPTION

BENEFITS

QUESTIONS

Do you want to be a part of the team that makes the City of Palm Beach Gardens the signature place to live, learn, work and play? We provide world class services, parks,munity centers, athletic fields, golf, tennis and pickleball, and public safety. This can only happen when the best, brightest, talented, andmitted individuals work for our City. We encourage like-minded individuals to apply to join our culture of excellence as part of our team! Come join our family!

Summary

This position is responsible for processing recreational program registrations and facility reservations, answers phones, greeting patrons, retail sales, and process deposits at the Burns Road Community Center. Strong customer service skills are preferred.

This position is responsible for effectively aplishing specific duties and assignments with minimal supervision within the Recreation Department. Trains staff on operating procedures and may supervise, at times. This position works a flexible schedule including evenings, weekends, and holidays.

SUPERVISION RECEIVED:

This position is supervised by a designated staff member within the area of assignment.

SUPERVISION EXERCISED:

Will be responsible for the on-site supervision of assigned part-time staff and volunteers.

Essential Function Duties and Responsibilities

(Essential functions, defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not aprehensive listing of all functions and duties performed by incumbents of this class.)

Utilizes experience with the target population and/or task to aplish the position's requirements.

Utilizes the knowledge gained from position-related certification in the daily execution of job duties.

Assists with supervising subordinate staff in order to aplish related tasks

Assumes a leadership role of other part-time staff

Train and schedule staff; evaluates employee's work performance.

May assist Programmers and supervise part-time staff, at times.

If necessary and meets minimum qualifications, drive passenger vehicles to transport program participants and/or pickup goods/supplies.

Provides a high level of customer service to patrons utilizing recreation facilities and participating in programs. Communicates pleasantly and helpfully to handle their concerns effectively.

With little supervision, applies training and experience toplete tasks thoroughly and accurately.

Responsible formunicating positively and effectively with peers, managers, patrons, and the public through verbal interactions and written correspondence.

Responsible to maintain all records in accordance with the Records Retention Law

Applies acquired knowledge of Department operations and policy without direction and monitoring supervisors in daily routine situations in assigned areas.

Utilizes the software in assigned area to provide an accurate account of the assigned divisional finances

Oversee and troubleshoot assigned area software.

Responsible to provide observation for the patrons' health, welfare, and safety utilizing facilities and/or participating in programs. Takes action accordingly.

Completing required records and reports on all accidents and incidents that occur during shift.

Requires recognition with emergency situations and ability to take action based upon position responsibility and training.

Effectively and extensively utilize software programs as necessary in assigned areas.

Utilizes the phone system effectively.

Thoroughlypletes assigned tasks for programs, events, and facilities as assigned with limited supervision.

Maintain records and prepare reports on activities and programs conducted.

Carries out program and lesson plans that are assigned for the position.

Responsible for applying training to assignments and continually seeking out information to grow knowledge base to serve themunity better.

Applies emergency management training and recognizing and assisting, when necessary, in a crisis.

Performs any other related duties as requested or assigned.

Minimum Qualifications

Has a high school diploma or some high school with the required certifications.

Has two years of abination of experience in related job duties or some experience with required certifications and thepletion of a shadow training period.

Has the required certifications if required by a position under this classification.

Is at least sixteen (16) years of age or meets the minimum qualifications as outlined by certification.

Special Qualifications/Preferences

Valid State of Florida Driver's License with good driving record if required by position.

Has, or the ability to obtain hands only adult/child CPR within 6 months of employment.

Employer

City of Palm Beach Gardens