Health/Human Service Case Manager II

Health/Human Service Case Manager II

at State of Delaware in Claymont, Delaware, United States

Job Description

Within this role as a Health/Human Service Case Manager II, you will determine initial and ongoing eligibility for all needs-based benefits which includes: Food Supplement Benefits (SNAP), Medical Assistance, Delaware Healthy Children's Program (CHIP), Subsidized Childcare, State Funded General Assistance (GA), and Temporary Assistance to Needy Families (TANF). You'll also work closely with TANF and SNAP vendors. In addition, you will counsel, case manage, and make referrals for benefits DSS does not provide (such as Child Support, foreclosure assistance, or food closets). Case Managers will fulfill the diverse needs of vulnerable and low-income residents by sharing information about benefits in timely, accurate manner.

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JOB REQUIREMENTS for Health/Human Service Case Manager II

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.

Six months' experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.

Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.

Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Six months' experience in narrative report writing.