Program Director - Inpatient Rehabilitation

Job Title : Program Director- Beacon

Job Code : 1135

Department : Beacon Health

FLSA Class : Salaried/Exempt

Reporting Relationship : Director System Operations

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. Its extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients Ask for Mary, they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to age-specific needs and to provide the care needed as described in the departments policies and procedures.

Summary

The Program Director is responsible for all aspects of patient care for the Inpatient Rehabilitation Unit at Beacon Memorial Hospital.

The Program Director is expected to achieve and maintain an effective and harmonious multidisciplinary team of professionals through collaboration, leadership, and management. The director participates in leadership activities within Mary Free Bed Hospital and Beacon Health and follows the components of the relationship as outlined in the agreement between these organizations.

Essential Job Responsibilities

• Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.
• Program Leadership Manages all inpatient activities of the Inpatient Rehabilitation Unit, to promote excellent clinical quality, strong patient satisfaction, and high value.
  • Develops standards of care for all patients served, in accordance with policies and procedures of Beacon Health.
  • Provides direction for the day-to-day staffing of both nursing and therapy staff in the inpatient rehabilitation hospital.
  • Maintains accreditation and compliance with all appropriate entities including the Center for Medicare and Medicaid Services (CMS), Indiana Department of Health (IDOH), and The Joint Commission (TJC).
  • Maintains knowledge of developments in the rehabilitation industry.
  • Manages program in compliance with all safety standards.
• Physician Relations Maintains effective working relationships with the inpatient rehabilitation medical director(s) and other physicians that provide care to the patients served.
• Fiscal Responsibility Responsible for financial performance of the rehabilitation hospital.
• Staff Selection, Orientation, and Feedback Oversees the selection, hiring, orientation and training of new staff. Assures regular feedback regarding performance is provided to new and existing employees. Develops performance goals and appropriate methods of measuring progress. Conducts performance evaluations in accordance with timelines established by Mary Free Bed (for MFB employees) and Beacon (for Beacon employees).
• Positions that directly report to this leader:

• Nurse Manager
• Therapy Supervisor
• Others, as determined

• Positions with an indirect reporting relationship to this leader (these employees report directly to an individual that reports to the Director):

• Registered Nurse
• Patient Care Assistant / Nursing Assistant
• Health Unit Clerk / Unit Secretary
• Occupational Therapist
• Occupational Therapy Assistant
• Physical Therapist
• Physical Therapy Assistant
• Therapy Technician
• Speech Language Pathologist
• Therapy Educator
• Medical Social Worker / Case Manager
• Others, as determined

• Staff Development and Mentoring Provides program leadership related to ongoing staff development and mentoring of department employees. Encourages staff development through formal and informal learning opportunities, using competency-based education programs.
• Program Evaluation - Develops a program evaluation process that provides timely reporting of key clinical quality, customer service, growth, people and financial indicators.
• Quality Improvement and Clinical Outcomes - Provides leadership related to performance improvement activities for the inpatient rehabilitation program, to achieve quality results and clinical outcomes that meet or exceed comparative benchmarks. Shares best practices with peers within the MFB Network and the industry, and incorporates lessons learned from the same.
• Professional Work Environment - Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride.
• Interdepartmental and Interdisciplinary Collaboration - Promotes collaboration of all disciplines within the inpatient rehabilitation unit, and with other departments and institutions. Maintains a close working relationship with the case management team and acute care therapy teams from Beacon and other acute care hospitals. Works to effectively integrate all members of the patient care team to provide outstanding rehabilitation services.
• Program Development and Marketing - Provides program leadership related to the development of policies, procedures, and protocols for clinical issues and program development. Provides leadership for development of marketing activities. Maintains responsibility for all aspects of the admission process for the inpatient rehabilitation unit, including the admission criteria. Collaborates with the MFB Network Manager of Business Development to provide input into and feedback related to the work of the admission liaisons, and process flows related to referral response and inpatient rehabilitation admissions.
• Regulatory and PPS Compliance : Maintains responsibility for the Prospective Payment System/IRF-PAI system, including record collection and timely transmittal. Assures processes are in place to comply with regulatory and documentation requirements of CMS and other payers. Implements processes to accurately capture functional documentation, comorbidities, and other applicable aspects of documentation to assure compliance and revenue maximization. Works collaboratively with the Manager of Regulatory and PPS Compliance for the MFB System, as well as the HIM/Coding team from Beacon Health and Mary Free Bed, when applicable.
• Additional Leadership Responsibilities As determined by the System, Chief Clinical Operations Officer, with guidance from the leadership teams from Mary Free Bed and Beacon Heath that serve on the Mary Free Bed at Beacon Advisory Board.
• Leadership Must-Haves will be followed for patient and staff interactions:
• Well embrace all people by:
  • T reating everyone with dignity and respect.
  • O pening more doors to opportunity for others to succeed.
  • G rowing talent and people.
  • E nsuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
  • T aking action against discrimination.
  • H onoring our differences and how we collaborate.
  • E ducating staff, patients and the communities we care for.
  • R estoring hope and freedom, together.
  • Rounding
  • Thank You Notes
  • Employee Selection/Peer Interviewing
  • Key Words at Key Times
  • AIDET + Promise
  • Standards of Behavior

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• Education : Bachelors Degree or higher in Nursing, Physical Therapy, Occupational Therapy, or Speech Therapyrequired. Masters Degree in Allied Health, business, or a related field preferred.
• Indiana RN, PT, OT, or SLPlicensure.
• Experience: A minimum of three years of relevant leadership experience and direct supervision of clinical staff.
• Accurate decision-making and strong leadership skills
• Information management skills and ability to interpret, communicate, and present data. Demonstrated excellent written and verbal communication skills

• Demonstrated ability to work both independently and in conjunction with a team of professionals for problem solving.
• Sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities.
• Ability to multi-task and delegate tasks for timely project completion.
• Demonstrated commitment to organizational mission with a whatever it takes attitude to get the job done.
• Excellent organizational skills

Physical Requirements for Essential Job Qualification

Levels :

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: None

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: _____

Other weight: Up to___ pounds _____

Other: None

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.