Massage Therapist, Spa

Summary Statement:

As a Massage Therapist at Resorts World Las Vegas, your expertise and artistry along with our culture will provide the ultimate guest escape and allow every returning guest experience as unique as the last. The ideal candidate creates a work environment that supports our core values and promotes integrity, teamwork, performance, recognition, mutual respect and employee satisfaction. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices, and procedures.

Primary Job Duties: – Includes but is not limited to:

• Provide consistent, professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Maintain up-to-date knowledge of facility products, features and amenities.
• Evaluate and educate guests about applicable wellness recommendations.
• Ensure facility equipment is functioning properly and report any concerns to Lead Esthetician and/or Spa Management.
• Maintain a clean and sanitized work area.
• Perform preparation work and restock room at the end of each shift.
• Promote the spa, treatments, services and retail, as well as any promotions and/or discounts available.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Ensure that required licensing is maintained & updated.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Provide consistent, professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Consult with guests to determine any areas of focus or contraindications. Provide guests with recommendation to continue care after their appointment
• Maintain a clean and sanitized work area.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ensure that required licensing is maintained & updated.

Preferred:

• Experience working with Forbes and/or AAA service standards.
• Working knowledge of spa booking system(s).
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• At least 18 years of age.
• High School Diploma or equivalent.
• Minimum one year of School/Experience in massage therapy.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Nevada Massage Therapy License

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs .
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.