Social Work Case Manager II (DHWC)

Essential Duties:

• Applies social work theory, knowledge, methods, ethics, and the professional use of self to restore or enhance functioning of individuals, families, groups, organizations and communities. Master’s Social Work practice may include applying specialized knowledge and advanced practice skills in assessment, treatment, planning, implementation and evaluation, case management, supportive counseling, direct practice, information and referral, education, advocacy, programs and activities.

• Work a flexible schedule which includes unscheduled visits with walk-in patients, same day patient visits, and scheduled patient visits as referred by Providers, members of the interdisciplinary team and self-referrals
• Develops an action plan with goals, based on functioning level, physical/medical condition, support network, psychosocial and financial status based on long and short-term needs.

• Develops and maintains effective working relationships with individuals and/or families referred for case management services.
• Provide social work intervention only in the context of a professional relationship.
• A social worker shall be responsible for setting and maintaining professional boundaries.
• Facilitates support groups or psychoeducation groups as determined by the Behavioral Health Department for clients/patients.
• Communicates effectively with clients, MHM staff, and participants in interdisciplinary team.
• Works as part of an interdisciplinary team to provide integrated behavioral health and primary care services.

• Develops intervention strategies to meet client short-term and long-term treatment goals.
• Serves as client advocate and liaison between public and private agencies.
• Promotes interactive communication and develops and refines linkage between MHM programs and community healthcare facilities, social service providers, schools, and other agencies.
• Makes appropriate referrals to community agencies and conducts follow up.
• Maintains current documentation of available community resources.
• Analyzes program data and produces reports as requested.
• Adheres to established timelines for documentation and response to clients.
• Uses data to assist in improved planning, development and effective use of resources.
• Participates in activities to develop and maintain quality assurance indicators that evaluate the effectiveness of the counseling and case management programs.
• Assists in the planning, coordinating, and implementing of projects and programs to include but not limited to identifying needs, researching appropriate resources, and managing caseloads.
• Implements MHM policies and procedures and as established by the organization.
• Develops and maintains effective working relationships with individuals and families referred for group and case management services.
• Develops and maintains a cumulative record for each client receiving case management or group services as required by professional licensure standards and MHM policies and procedures.

• Develops and refines linkages between Methodist Healthcare Ministries programs and community health care facilities, social service providers, schools, Wesley Nurses and other agencies.
• Participates in community events during business work week, weekends and evenings as needed.

• Sustains productivity expectations established by the Behavioral Health Department.
• Maintains an active LMSW as designated by the Texas Behavioral Health Executive Council, completing all required continuing education, following all statutes and rules required by the license.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Master’s degree in social work (MSW or MSSW), and two years’ and case management preferred.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must speak English. Spanish speaking required.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates and Licenses:

Licensed Master Social Worker (LMSW) by the Texas State Board of Social Worker Examiners required.

Computer Skills:

Demonstrate working knowledge of the Internet, Microsoft Suite, Outlook, PowerPoint, Word, Excel, and electronic health records software. Must be able to efficiently document in electronic health record.

Other:

Must be able to drive and have access to a car; maintain valid driver’s license and auto liability insurance. Frequent in-town travel required. Periodic regional travel may be required.

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is exposed to an office and residential environment having direct contact with patients and clients. Position necessitates bending, stooping, twisting, turning, walking, climbing step stools, sitting and standing for periods of time. Must be able to lift and maneuver 15 pounds. Maybe required to work evenings and/or weekends.