Patient Care Coordinator Urgent Care

Patient Care Coordinator Urgent Care at Swedish Urgent Care Redmond

Schedule: Full time, Variable shift

Location: Redmond, Washington

Job Description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, youll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, youll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Urgent Care Clinics, we provide a same-day alternative to the ER, treating non-life-threatening injuries and illnesses like minor illnesses and injuries. Join our team to provide immediate, compassionate care to patients with unexpected concerns.

Highlights of working at Redmond Urgent Care:

• State-of-the-Art Facilities: Equipped with advanced medical technology and resources to provide high-quality patient care.
• Collaborative Environment: Emphasizes teamwork among healthcare professionals, fostering a supportive and collaborative workplace culture.
• Patient-Centered Care: Focus on delivering compassionate, patient-centered care, ensuring that patients feel heard and valued.
• Scheduling: 4 day a week variable schedule. Making it easier for a work life balance.
• Professional Development: Opportunities for ongoing education and training to enhance skills and advance career paths.
• Easy commute: A bus stop is located across the street, and it is just five minutes from 520. Additionally, it is 1.5 miles from the Redmond Link Light Rail Stations.
• Supportive Leadership: Experienced and supportive leadership that values employee input and professional growth.
• No Parking Fees: Convenient open parking lot with no parking fees, making it easy for staff to commute without additional costs.

Benefits and perks:

• Competitive pay (including holiday pay & shift pay differentials)
• Best-in-class benefits full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complimentary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family
• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required qualifications:

• 1 year Experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.