Program Assistant, Massage Therapy (Part-Time)

SUMMARY**

- Provides a full range of program support for the Massage Therapy Program and Clinic.

**ESSENTIAL FUNCTIONS**

- Gives general information to prospective students and determines which students must meet with the Program Manager for specific academic and career counseling

- Assembles and disseminates prospective student packets and tracks statistics on packets sent

- Assists in tracking academic progress of prospective and current students and ensuring that prospective students comply with all paperwork rules and regulation

- Assists in the collection of information required by the State Medical Board of Ohio for accreditation including collection of syllabi, midterm and final exams from all faculty

- Monitors the Medical Board web-site and utilizes related content and documentation as directed

- Assists in notarization and certification of paperwork for state licensure test

- Assists in the collection of data on marketing, scheduling, and other information needed by college

- Responsible for the completion and facilitation of the adjunct faculty student evaluations each semester

- Answers phone, makes copies, delivers and picks up orders from the copy center, types letters, memos and other communication; Checks e-mail, mailbox, and telephone messages and responds to messages in a timely manner

- Assists in file maintenance for program and student clinic, entering data into spreadsheets and databases, and supply inventory and ordering

- Assists with program events such as prospective student orientation and alumni events

- Performs other duties as assigned

**REQUIRED QUALIFICATIONS**

EDUCATION AND EXPERIENCE/TRAINING

- High School Diploma (or equivalent)

- Minimum of three years of experience in a similar role providing office or program support

- Demonstrated experience making sound decisions that affect a work unit or team

KNOWLEDGE, SKILLS and ABILITIES

- Possess basic knowledge of office/program support concepts, practices and procedures and ability to use in varied situations

- Basic-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

- Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

- Works accurately with great attention to detail

- Possess excellent written, verbal and interpersonal communication skills

- Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment with limited supervision

- Ability to work a flexible schedule to accommodate departmental needs as directed

- Possess sensitivity to respond appropriately to the needs of a diverse population

**COMPETENCIES**

CRITICAL COMPETENCIES

- Service Focus

- Time Utilization

- Quality of Work

VERY IMPORTANT COMPETENCIES

- Communication

- Collaboration

IMPORTANT COMPETENCIES

- Adaptability

- Continuous Improvement

**PREFERRED QUALIFICATIONS**

EDUCATION AND EXPERIENCE/TRAINING

- Associate's degree in a related field

PHYSICAL DEMANDS/WORKING CONDITIONS

*(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)*

The work is partially performed in a normal, professional office environment;

The work area is adequately lighted, heated and ventilated;

Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walki