SALARY RANGE: $19 - $21/HR
DUTIES/RESPONSIBILITIES
DUTIES/RESPONSIBILITIES
- Warmly greet incoming patients upon entering the practice and complete the check-in process.
- Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
- Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
- Scanning and entering routing slips and other documents into EHR.
- Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
- Pull and prepare charts for all patients scheduled for the following day.
- Processing sales of contact lens through phone calls or doctor transitions.
- Responsible for keeping the front desk organized at all times.
- Opening and closing procedures determined by practice.
- All other duties as assigned.
- Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
- Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention.
- Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
- Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
- Proficiency in utilization of automated equipment and systems standard to the optometry industry.
- High school diploma, GED or equivalent.
- Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Job ID: 482156559
Originally Posted on: 6/21/2025
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