Patient Care Coordinator (Orthopedic Surgery)

General Information

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Work Location : West Hills, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 06/26/2025 Salary Range : $29.42 - 42.14 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 25294 Primary Duties and Responsibilities

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Our UCLA Health West Valley Hospital is seeking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support to ensure a smooth patient-centered experience. Primary duties include:

• Serve as first point of contact at front desk (triage calls, greet visitors, and check in patients)
• Coordinate patient care, including referral process and surgery scheduling
• Conduct patient interviews and complete encounter registrations
• Schedule and confirm appointments
• Collect and verify patient demographic and financial information
• Provide pre-operative and post-operative instructions, including authorization details and estimated financial liability
• Verify insurance benefits and document for financial review
• Monitor patient accounts for status changes
• Obtain and manage radiological studies (X-rays, CT scans, MRIs) and other diagnostic test results
• Other duties as assigned

Salary range: $29.42/hr - $42.14/hr Job Qualifications

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Previous experience in a medical office setting

Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations

Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications

Ability to operate Dictaphone equipment and transcribe medical reports, manuscripts, etc.

Skill in performing basic arithmetic

Ability to work independently and exercise appropriate decisions with minimum supervision

Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds

Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public

Skill in organizing and prioritizing assignments

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.