Patient Care Coordinator - Fee for Service

Patient Care Coordinator
Tysons Corner, Virginia
Pay from: $25 per hour

MUST:
Experienced Patient Care Coordinator
2 Plus years of Patient Care Coordinator experience
Experience working in a Plastic Surgery, Cosmetic, Surgical Dermatology, Or MEDSPA highly preferred
Must have experience closing sales
Must have Social Media and Marketing experience
Must have strong verbal and written communication skills
Must have experience do following up on patient treatment planes and procedure quotes
Must be comfortable working side by side with the doctor in treatment rooms
Experience handling surgeries authorization when needed
Experience with booking surgeries highly preferred

DUTIES:
Patient Care Coordinator will be responsible for, but not limited to the following:
Answering multi-line phone system, taking messages, returning calls and routing calls
Scheduling and confirming appointments
Counsel and educate patients about the products, procedures, treatments, and surgeries we provide
Help promote the office, products, and procedures on social media platforms
Assist the physician in taking patient pictures, handling uploading up photos to proper patient record
Assist with up selling products to patient
Accurately inputting patient information into scheduling system
Administrative tasks (printing, updating forms etc.)
Answer patient questions and ease patient concerns in person, by phone and email
Follow-up and follow-through contact for patients seeking surgery
Patient follow up
Assisting with the day-to-day operations of office
Knowledge of Cosmetic Plastic Surgery procedures, Injectables (Botox, Dysport, Radiesses, Juvederm, Perlane, Restylane), laser treatments (IPL, Fractional CO2, Erbium and laser hair removal)
Patient interviewing, conducting a consultation and patient counseling, pre-oping for surgery, pre-op, post-op care.
Post-operative care, including dressing changes, for the gamut of plastic surgery procedures (facial, rhinoplasty, and body procedures).
Administrative duties include inventory control, ordering of medical supplies, flipping and cleaning rooms and stocking rooms.
Knowledge of skin care including facials, peels, microdermabrasion, and ability to interact with estheticians in the same institute for cross referrals (surgery to skin care and vice versa)
Enhancing patients/customers experience by providing clerical/technical support
Greeting patients at front desk reception area, ensuring that the patient has signed in and has all necessary and up to date insurance information
Properly handling incoming calls; take complete messages with accurate information using message intake form

*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.