Physical Therapy - Front Desk

Join our team as a Physical Therapy Representative and be the first friendly face our patients see. We're looking for someone enthusiastic and customer-focused who thrives in a fast-paced medical environment and enjoys helping others.

**Position Summary**

OrthoNY has an opening for a Full Time Physical Therapy Representative. This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.

**Responsibilities**

+ Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;

+ Perform check-in process to notify clinical staff and provider patient is ready to be seen;

+ Verify patients eligibility and co-pays for the providers they are assigned each day;

+ Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;

+ Obtain authorization for physical therapy benefits;

+ Other responsibilities as assigned.

**Qualifications**

+ High school diploma required, College Degree preferred;

+ 1-3 years customer service experience in a medical setting preferred;

+ Advanced certification billing/coding a plus.

**Other information:**

+ Ability to travel to other locations if needed, reliable transportation is essential

+ Pay is based on years of experience

40 hours per week.

M & W 10:30-7:00pm

Tu &Th 6:30-3:00pm

F 8:30-5:00pm