Patient Care Coordinator

If you are looking for a rewarding health care career where you provide Life Changing Medicine in a direct one-on-one patient care setting, a nursing career with Family Hospice of UPMC is here to help. The Patient Care Coordinator is an on-site clinical team member that assists in coordinating care for the assigned team. The Patient Care Coordinator provides care navigation through daily triage and follow-up with referral sources, patients, clinicians, and clinical leaders through the management of incoming communication to the Clinical Manager. Family Hospice of UPMC is seeking caring, skilled, and compassionate PCC to join our team.

As a PCC for the dedicated team, you will work Monday - Friday daylight shifts 8:00 am-4:30 pm for the surrounding area. There will be rotations for on-call, holiday, and weekend coverage.

WHY FAMILY HOSPICE OF UPMC?

We provide top-notch, one-on-one care to patients in our communities in the places they call home – whether that’s a private home, assisted living or personal care facility, or long-term care facility, giving you a new experience each day. With Family Hospice of UPMC, you can:

• Provide direct one-on-one patient care.
• Achieve your career goals with nursing leadership opportunities.
• Make your career work for you with flexible shift options, including a dedicated weekend program with premium rates and benefits.
• Care for your total well-being with UPMC’s robust benefits package – physically, financially, and emotionally – including tuition reimbursement and discounted RN-to-BSN programs.
• Receive mileage reimbursement (at the federal rate).

Final title and pay will be determined by education, experience, and certifications.

Responsibilities:

• Participates in on-call coverage rotation for the agency.
• Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity.
• Monitors lab results, following up with physicians and team members.
• Covers from other Patient Care Coordinators when needed.
• Participate in interdisciplinary team conferences as needed.
• Performs medication reconciliation on all therapy only cases as needed
• Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings.
• Aids clinical staff in follow up communication with MD offices and referral sources as applicable.
• Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate.
• Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager.
• Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery.