Massage Therapist

Property: Congress Hall

Department: Sea Spa

Job Title: Massage Therapist

Reports To: Spa Manager

Position Overview:

Provides clients with a full range of massage, Body treatments and sales. Will assist in maintaining a safe, clean and well stocked work environment, an adequate inventory of massage supplies and provide exceptional customer service.

Essential Duties and Responsibilities:

• Performs massage therapy which include Deep Tissue, Swedish, Aromatherapy, Prenatal and hot Stone
• Perform body treatments which include body wraps and body exfoliation
• Will attend regularly scheduled training, continuing education and spa meetings
• Ensures that each guest experiences the highest standards of hospitality and service during their visit to Sea Spa, e.g. grooming, use of language, greeting guests properly, facility cleanliness, room set up at optimal image and function capacity
• Reads each clients intake form and fills out after treatment (what treatment they received and any enhancements)
• Fills out client product recommendation form
• Conducts massage and body treatment consultations
• Maintains the treatment rooms in a neat professional manner including stocking products and linens, cleaning and instrument sterilization. Replaces massage linens on tables so that the room ready for the next client
• Assists Spa in activities including staff meetings, promotions, clean-up and housekeeping duties.
• Contributes to self-marketing strategies.
• Assists with folding of all linens used in treatment rooms and locker rooms
• Arrives fifteen (15) minutes prior to scheduled work time and may be required to stay fifteen (15) minutes later beyond work schedule if still with client.
• Conducts massage therapy and body treatments as listed in the Spa brochure and Spa Menu unless otherwise indicated by Spa Manager.
• Maintains and increases knowledge of massage therapy treatments by sharing technique skills with fellow staff during in-house instruction, and education/training classes.
• Presents a professional, well groomed appearance; provided uniforms must be worn at all times in the Spa and must be laundered and pressed.
• Assist with projects or in other areas as rrequested
• Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions

Qualification Requirements: Must have a genuine willingness to provide uncompromising service to the guests, superior massage knowledge and an ability to handle stress and strong work ethic. Must also present a professional personal appearance according to Cape Resorts standards.

Education/Experience: A current valid NJ State massage license required. Prefer a minimum of 2 years of previous massage therapy experience.

Other Skills and Abilities: Excellent customer service skills· Team player and flexible· Ability to retail home-care products·

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color acuity, peripheral vision, depth perception and the ability to adjust focus. Ability to occasionally travel by car for business purposes.