Patient Care Coordinator

Bright Now! Dental is looking for a friendly, dependable, and detail-oriented Patient Care Coordinator (PCC) to join our North Olmsted location. As the first point of contact for patients, you’ll help create an exceptional experience from the front desk to the treatment room.

• Welcome patients and manage check-in/check-out process

• Schedule appointments and confirm visits

• Verify insurance and handle patient billing inquiries

• Present treatment plans and support financial discussions

• Maintain accurate and up-to-date patient records

• Ensure a clean, professional, and organized front office

• Knowledge of dental terminology a plus
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

• Previous experience in a dental or medical office setting

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ...

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