Crisis CSU Case Manager - Sun-Thurs 7am-3:45pm

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.

Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential.

Crisis Stabilization Unit (CSU) Case Manager

FT | Sun – Thurs 7:00 AM–3:45 PM

About Us

Our DeKalb Regional Crisis Center (DRCC) is a vital access point for adults in crisis. Whether walk-ins, hospital referrals, or involuntary evaluations, we provide compassionate and structured stabilization through three levels of care — including our Crisis Stabilization Unit (CSU) where you’ll make a powerful difference.

Your Impact - What You’ll Do

As a CSU Case Manager, you'll be a critical support for adults in psychiatric or substance use crisis. Your work will be grounded in compassion, collaboration, and action. On your shift, you'll:

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills-building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources

What You Bring

• Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
• Strong organizational skills and documentation abilities
• Comfort working in high-intensity settings with diverse populations
• Strong communication and teamwork mindset
• Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
• Tech-savvy enough to handle electronic documentation
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
• Preferred: One (1) year of experience in mental health or substance use support

Working Conditions & Schedule

• Crisis Intervention setting — fast-paced, emotionally rewarding
• Full-time schedule: Sunday–Thursday, 7:00 AM–3:45 PM
• May require holidays, weekends, or extended hours as client needs arise
• CPI, CPR, First Aid training and regular continuing education required
• Direct interaction with individuals and their families in both clinical and discharge settings

Why Join Claratel?

Claratel Behavioral Health offers more than just a job — we offer a mission, a movement, and a team of professionals who believe that mental health care should be accessible, personal, and healing. We're CARF-accredited and deeply committed to diversity, equity, and client-centered excellence.

Apply Today

Ready to help individuals move from crisis to clarity? Bring your compassion and coordination skills to Claratel’s CSU team and start transforming lives — starting with your own.

Apply now and help us light the way forward.

Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.

Claratel is an Equal Employment Opportunity Employer (EOE).

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Health participates in E-Verify (Company ID: 226305)