NCSH Residential - Case Manager

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues , increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Case Managers are responsible for assessing participant needs and strengths in support of health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Case Manager assists participants in navigating systems of care while providing a supportive treatment environment. Case Managers assists with linking participants with resources for housing, benefits, employment, education, transportation, child care, medical and other needed services.

This is a union position.

KEY RESPONSIBILITIES

Treatment Responsibilities :

• Facilitates Case Management sessions with each caseload participant.
• Provides learning experience opportunities and offers clinical support to assist participants in meeting their treatment goals.
• Provides assistance with behavior modification through teaching and encouraging participants to utilize program tools.
• Evaluates participant progress. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.

Clinical Responsibilities :

• Maintains a safe and gender responsive program environment.
• Facilitates individual counseling sessions and maintains appropriate and ethical boundaries with participants.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• Assist participant in developing independent living skills to promote independence and self-sufficiency.
• Advocate for participants with medical professionals, social services agencies, legal systems, participants' families and other involved parties.

Documentation Responsibilities :

• Collaborates with each caseload participant, treatment team and other available internal and external resources to determine the participants’ needs.
• Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards.
• Properly documents all services provided and any other documentation needed in the participant record and ensures that the golden thread is documented throughout the chart. Work with treatment team to develop and assess effectiveness of individualized treatment plans and participant progress.
• Assist in ongoing maintenance of participants’ charts and other related documentation. Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems.
• Confirms that there is a progress note for every scheduled appointment whether kept, missed, or canceled.

General Responsibilities:

• Comply with agency’s policies and procedures. Attend and actively participate in internal and outside meetings as assigned.
• Ensure providing quality treatment through compliance with training requirements. Arrange work schedule in accordance with agency’s needs which may include weekends, overnights, and holidays.
• Meet expected performance standards as assigned by supervisor.

And perform other duties as assigned.

QUALIFICATIONS

Education, Certification, and Experience

Required:

• Drug and Alcohol registration recognized by DHCS.
• Minimum of 1 year Case Management or related experience.
• High School diploma or equivalent.
• First Aid Certified within 30 days of employment .
• CPR Certified within 30 days of employment.
• A valid California driver’s license and automobile insurance.

Desired:

• Drug and Alcohol Certification recognized by DHCS.
• Bachelor’s Degree in Psychology, Counseling or Social Services.
• Bilingual English & Spanish.

Background Clearance

• Ability to obtain and maintain satisfactory background check.
• Ability to obtain and maintain live scan clearance.

Knowledge

Required:

• Strong connection with community resources and ability to link participants to the appropriate services.
• Experience working with community partners.
• Culturally competent and able to work with a diverse population

• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.

Desired:

• Knowledge of gender-responsive, trauma informed and co-occurring treatment.
• Knowledge of Clinical documentation (treatment plans, progress notes etc.).
• Experience working with criminal justice population.

Must complete background check or livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.