Case Manager - MLK Residential Program

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues , increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

HealthRIGHT 360’s residential substance use disorder (SUD) program is a program contracted with Department of Public Health’s (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The residential DMC program work closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.

The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs such as: benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. The Case Manager offers support services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision. Services may be provided in outpatient office, residential treatment, or the field, based on client and program need.

KEY RESPONSIBILITIES

Direct Service Responsibilities:

• Assist the client with intake by completing case management assessment and entering financial and benefit information.
• Support the client in apply for Medi-Cal or transfer Medi-Cal County when appropriate.
• Assess the client’s case management needs and completes all releases of information.
• Connect the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare.
• Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
• Complete the VI-SPDAT and connects the client to safe housing options.
• Prepare the client for job search by assisting with resume writing and job search preparation.
• Monitor client's progress toward achieving case management treatment plan goals and provides treatment plan input.
• Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstance.
• Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
• Maintain frequent communication with the treatment team and engage in regular consults, clinical team, case conferences, and plan development meetings.
• Deliver services in outpatient, residential, or field depending on assignments and client need.
• Responsible for treatment oversight of case management services for all clients on caseload.
• Assist with client program oversight by managing case management business passes.
• Meet expected client care hours (productivity expectation is 25 client care hours per week).

Clinical Documentation Responsibilities:

• Write and complete all progress notes within 72 hours of service delivery.
• Maintain compliance with due dates for all clinical documentation.
• Write client progress letters and court reports and obtains final approval from the supervisor.
• Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
• Complete all assigned URC’s within a timely matter.

Administrative and Other Responsibilities:

• Maintain full compliance with CCAPP or CADTP requirements for registration and certification.
• Attend and actively participates in assigned Clinical Group Supervision.
• Actively participates in agency and team meetings.
• Participate in training opportunities.
• Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
• Complete all assigned trainings and Relias trainings in a timely manner.
• Arrange work schedule in accordance with the agency’s needs.
• Attend regular staff meetings and other meetings as assigned.
• Read emails daily and responds when appropriate.
• Transport clients as needed.
• Complete client UA tests and documents test results.

QUALIFICATIONS

Education, Certification, and Experience

Required:

• Bachelor’s degree from an accredited university.
• Registration as Substance Abuse Counselor from an approved or accredited California agency.

• First Aid Certified within 30 days of employment.
• CPR Certified within 30 days of employment.
• Has valid driver’s license and current automobile insurance.

Desired:

• Minimum two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Experience working with clients experiencing acute withdrawal from substances.
• Experience delivering evidence-based practices.

Background Clearance

• Must not be on active parole or probation.
• Must complete a background check and livescan

Must complete background check or livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.