Patient Care Coordinator - Otolaryngology

Patient Care Coordinator - Otolaryngology at Swedish Otolaryngology - First Hill Area of Seattle, WA

Schedule: Full Time, Monday to Friday

Location: First Hill Area of Seattle, Washington

Job Description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Otolaryngology/Ear Nose Throat (ENT) Clinics, we treat patients of all ages, from children with ear and throat infections to adult patients seeking treatment for sinus infections, hearing loss or cancers of the ear, nose and throat. Join our team to provide compassionate, high-quality care to patients in need of otolaryngologic relief.

Required qualifications:

• 1 year Experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.