Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Desert Spirit Spa located inside of Hotel Paso Del Norte in El Paso, TX.

We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN and/or visit our website

Job Purpose:

Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Guest Service
• The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.
• The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
• Attending and participating in meetings and training sessions.
• Ensuring a clean, safe, and well-organized spa facility.
• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Accompanying guests to and from treatment rooms.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in the brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules, and regulations.
• Provide a high level of customer service
• Maintain a current therapist license.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations
• Perform other assignments as directed by supervisor.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program