Patient Services Coordinator IV - OBGYN - Salisbury - Part Time

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

At Novant Health , our mission is to improve the health of our communities, one person at a time. We are seeking a Patient Services Coordinator IV (PSC IV) to join our team in our Salisbury OBGYN clinic. This part-time role supports a dynamic practice with 11 providers across two locations.

Let Novant Health be the destination for your professional growth.

• Super-User Support: Serve as a Dimensions super-user providing practice support, including EPIC navigation and working miscellaneous work queues.

• Billing & Claims Oversight:

  • Manage claim edit and claim review work queues.

  • Run and reconcile missing charge reports.

  • Review and verify charges for deliveries, surgeries, procedures, and office visits.

  • Work closely with Revenue Cycle Services (RCS) and coding teams to ensure claim accuracy and timely billing.

• Team Collaboration: Collaborate closely with providers and staff to ensure seamless administrative operations and exceptional patient service.

At Novant Health, one of our core values is diversity and inclusion . By embracing the strengths and talents of each team member, we build a strong organisation capable of providing remarkable healthcare to the communities we serve. We welcome applicants from all backgrounds to apply for this exciting opportunity.

If you are ready to bring your experience and enthusiasm to a dedicated care team, we invite you to apply today and grow with Novant Health.

Apply now and help us continue to deliver remarkable care.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

• Education: High School Diploma or GED, required.
• Experience:
  • Three years of experience in a medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.