Residential Case Manager

Job Summary and Purpose

At Tennyson Center for Children, our core values guide everything we do. We are Joyful , finding optimism and strength even in challenges; Curious , always learning and innovating to provide the best care; Dependable , building trust through reliability; Authentic , celebrating uniqueness and creating safe, inclusive spaces; and Compassionate , deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado!

The Residential Case Manager is responsible for the overall coordination, enrollment, and monitoring of needed CHRP waiver, and non-waiver services including but not limited to social, emotional, medical, dental, clinical and transporting or arranging client transportation. Will collaboratively work with counselors, clinicians, and supervisors to stabilize the child's condition, improve behaviors, and help develop skills that enable them to transition back to a less restrictive, community-based environment whenever possible. Ensures that client needs are met including clothing, hygiene products, school supplies and other items as necessary and will include managing pass/visitation schedules, participate in client staffing’s, the creation and implementation of treatment plans, and discharge planning. Case manager will be QMAP trained and responsible for administering, documenting medication, and adhering to medication management protocols when necessary.

Essential Job Functions

• Collaborate on admissions and discharge process for residential clients, including but not limited to completing necessary paperwork, coordination of services, scheduling, exit interviews and other duties as required, to include but not limited to discharge planning.
• Participate in client staffing meetings, gather, and assess information about clients’ needs and desired treatment outcomes for individualized client driven goals.
• Meet with clients regularly to assess and ensure treatment engagement and progress.
• Assist clinicians with discharge wraparound plans and secure outpatient appointments.
• Coordinate and effectively communicate with clinicians and Residential Director regarding client case status, needs and providing individualized client driven goals.
• Coordinate with medical staff on medication orders, creating MARs and communicating medication changes to staff.
• Support clients during crisis, and act as a client advocate, when needed to support the client gains toward treatment goals.
• Maintain client files, including authorization for evaluation and treatment, transportation, medical release, insurance verification and care, custody and control and other required documentation.
• Provide on-the-floor training, support, coaching to client and staff to help residential clients gain measurable skills, increase pro-social behavior, improve functioning, and demonstrate ability to maintain a stable living arrangement in the community.
• Administer medication to clients or ensure medication is administered appropriately by qualified staff member when necessary.
• Must be able to work some evenings and/or weekends.

Other Job Functions

• Coordinate treatment for children between cottage milieu, education, therapy, medical department, recreation, and volunteer coordinator.
• Ensure that medical and dental appts are met within time frame. Medical w/I 14 days, dental with in 8 weeks of admission if needed.
• Review for new client orientation checklist completed within 24 hours of admission to RCCF.
• Supports utilization of a behavior management system that is strength-based, developmentally appropriate and that focuses on teaching children’s new skills.
• Provide timely de-briefing for any critical incidents as needed.
• Complete incident reports and debrief forms as needed.
• Respects cultural differences of all clients and staff. Promotes inclusivity at all times.
• Contributes to a positive work culture and strengths-based treatment program.
• Other related duties as assigned.

Physical Requirements

• TCC requires staff in direct care of children to be able to perform physical restraints or containments, as necessary. Clients are age range 5-18.
• Assume a restraint for periods of time varying from 5-30 minutes.

Working Conditions

• This position is on campus.

Minimum Qualifications

• B. A. in Human Services, Psychology or other related field with experience working with children in the child welfare, or a minimum of five years prior experience working with children with developmental disabilities.
• Supervisory experience a plus.
• Must have or ability to obtain current QMAP certification & knowledge of agency medication protocols.
• Strong organizational and time management skills.
• All candidates must have (or qualify to obtain) a current Colorado driver’s license.
• All positions require criminal CBI background check, FBI fingerprint check, State of CO child abuse check, DMV driving record check, pre-employment drug test, pre-employment physical, academic credential verification, and reference check.

Benefits

For employees working 30 or more hours:

• Medical, Dental, Vision Insurance Options (Kaiser, Delta Dental, EyeMed)

• Health Savings Account (with High Deductible Health Plan)
• Generous PTO + 13 paid holidays
• Retirement Plan with Pension Plan: Tennyson will match up to 4% of annual salary
• Voluntary Benefits through Colonial Life: Accident, Cancer, Disability, Critical Illness, Life Insurance
• Employee Assistance Program
• Employee Referral Bonus
• Professional Development Assistance
• Staff Appreciation Events
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

EEOC

Must demonstrate eligibility to work in the United States in compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.

Tennyson Center is an equal opportunity and affirmative action employer; we celebrate diversity and are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at .... We appreciate your interest in Tennyson Center for Children.

Don’t meet all the requirements? We encourage you to still apply if you think you are the right person for the position. We are keen to speak to people who connect with Tennyson Mission and Values.