Sr. Manager, Service Category Management - Atlanta

Sr. Manager, Service Category Management - Atlanta - Full Time

HD Supply - Decatur, GA

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Posted on 08/05/25 (Ref: GAmckE6d48)

Preferred Qualifications

Bachelor's degree in business administration or a related field.

5+ years of experience in category management, service operations, or a related field.

Previous financial analysis experience.

Job Summary

Leads the strategy, development, and performance of assigned service categories, ensuring alignment with business objectives, customer needs, and financial goals. Partners with cross-functional teams to optimize service offerings, pricing, vendor relationships, and execution strategies to enhance delivery and profitability.

Major Tasks, Responsibilities, and Key Accountabilities

Develops keyponents of Line of Business programs to drive service expansion and growth.

Analyzes market trends, customer needs, andpetitive insights to optimize service offerings and the service provider lifecycle.

Strengthens field sales execution and service provider engagement by designing targeted training programs and collaborating with sales leadership to drive accountability.

Aligns services and vendors by maintaining strong relationships and performance standards to achieve business goals and service expectations.

Leads financial planning efforts, including sales analysis, gross margin tracking, andpetitive benchmarking, to achieve annual profitability targets.

Drives quality assurance by addressingpliance issues, resolving customer escalations, and monitoring service delivery metrics.

Mentors direct reports, sales teams, and operations teams to foster professional growth and collaboration while contributing to high-impact business projects.

Nature and Scope

Solutions require analysis and investigation.

Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May rmend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.

Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

Located in afortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in afortable position and t is frequent opportunity to move about. On rare occasions t may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We aremitted to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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