Patient Services Coordinator - Wyoming Lakes Clinic

Fairview has an immediate opening for an Patient Services Coordinator at the M Health Fairview Wyoming Lakes Specialty Clinic.

This position is approved for 72 hours every two weeks,

We believe the schedule is Monday - Friday from 8:00 am to 4:30 pm and have every other Wednesday off.

The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff. The Patient Services Coordinator is responsible to ensure patient medical records and reports are available as needed and prepares applicable medical record forms. Relays messages to and from physicians, nurses, medical assistants, and other resources necessary for patient care.

Job Expectations:

• Coordinate’s activities of care team to support provider and patient care staff.
  • Performs telephone message taking and directs communication in a timely fashion.
  • Requests/obtains patient reports as necessary.
  • Effectively uses communication systems for both routine and emergency transactions.
  • Coordinates communication between care team and outside resources.
  • Enters refills.
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Knowledge & Skill Expectations
  • Customer service skills and Standards
  • Interpreter and special need services
  • Operation of office equipment and computer programs.
  • Fairview Clinic policies and procedures.
  • Ability to accept cultural differences
  • Communication skills
  • Conflict management skills
  • Time management skills
  • Ability to collect and transfer data to forms as appropriate.

Organization Expectations, as applicable:

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.
• Fulfills all organizational requirements
• Completes all required learning relevant to the role
• Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures, and standards.
• Fosters a culture of improvement, efficiency, and innovative thinking.
• Performs other duties as assigned

Required

Experience

• One year of healthcare expereince

Preferred

Experience

• 3-5 years of experience

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information:

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.