Patient Care Coordinator

Patient Care Coordinator - Loganville, GA

Are you detail-oriented and seeking to make a positive impact in a professional office environment?

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.

Compensation is $15/hour.

Responsibilities

>Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

> Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

> Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.

> Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.

>Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

>HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

> Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

> Welcoming Environment: Maintain a clean and inviting office and work environment.

Qualifications

> Education: High School diploma or equivalent is required.

> Experience: 2 years of office experience is preferred.

> Customer Service: 2 years of customer service experience is preferred.

> Technical Skills: Proficiency in MS Office is required.

Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.

Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.