Patient Care Coordinator

Hiring Patient Care Coordinators for an Orthopedic Healthcare Center in South Charlotte, NC 28210

Requirements:

Clinical knowledge and familiarity with medical terminology

Working knowledge of computers, fax, copiers, and other technology

Available to work at various locations, when needed

Strong administrative skills, with attention to detail and accuracy

Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies, and others as it relates to the case.

Job Description

A client of is a rapidly expanding an orthopedic practice. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms.

Day to Day

Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries

Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion

Maintain patient accounts by obtaining, recording, and updating demographic and financial information

Schedule patient appointments at the end of the visit

Maintain open communication with pre-cert team regarding orders for daily patients

Compensation:

$18/hr to $22/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.