Massage Therapist - Part Time (Planet Hollywood LV)

To provide each guest with excellent customer service, massages, and body treatments.

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Properly care for equipment and product used.
• Communicate and describe in an articulate manner the spa offerings.
• Compare and contrast the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of and committed to continuing education.
• Works unsupervised for extended periods.
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Follow all guidelines established by the governing state board.
• Understand that as a representative of the spa, they will maintain a healthy appearance and a positive attitude.
• Maintain a clean, safe, stocked, and well-organized work area including extensive in-between client cleaning procedures.
• Maintains well-maintained spa appearance, cleanliness and ability to work the entire shift in a mask as directed.
• Comfortable around guests who may be in a state of undress.
• Perform other tasks assigned by the manager or assistant manager.
• Ability to troubleshoot and solve problems in fast paced environment.
• Regular attendance is essential to the successful performance of the position.
• Due to the nature of the hospitality industry, team members may be required to work on varying schedules, weekends, and holidays to reflect the needs of the facility.
• Must comply with rules and regulations for the safe and effective operation of the facility.
• Always maintain a friendly, pleasant, and professional demeanor and appearance.
• Ability to provide services and skills across any citywide property location.

• Must be 21 years of age or older.
• Two years massage therapy experience at a resort or high-level country club preferred.
• Proper training and certificates for service provided. (Must be able to produce certifications upon hire).
• High School Diploma
• Experience in administering treatments to male and female guests in a professional manner.
• Understand and follow Blood Born Pathogen procedures.
• Excellent reading, writing and oral proficiency in the English language.

ADDITIONAL REQUIREMENTS

• Must be able to stand up to 9 hours per day. The length of time of these tasks may vary.
• Able to lift 15lbs occasionally.
• Able to work the entire shift in a mask.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.
• Must be able to operate office equipment such as computers, online booking platforms, printers, and two-way radio.