Patient Care Coordinator

Petaluma Endodontics is seeking a skilled Patient Care Coordinator to join and support our busy specialty practice.

We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient.

Your Responsibilities

Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications

Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service

Monitor schedule flow to maximize provider availability and minimize patient wait times

Ensure accurate entry of patient information, insurance verification, and consent forms

Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism

Collaborate with clinical and leadership teams to align patient coordination with practice goals

Maintain a welcoming and organized reception area while upholding front office procedures and service standards

Other responsibilities as needed

Your Background

Proven experience in a dental or medical front office setting

Demonstrated ability to lead or mentor team members in a fast-paced environment

Strong communication, organizational, and multitasking skills

Proficiency with dental practice management software and scheduling systems

Knowledge of insurance verification and patient financial processes preferred

Commitment to excellent patient service and a supportive team environment

High school diploma or equivalent

Why You Should Join Our Team

A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and moreall focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it.

Your Benefits & Perks

BCBS High Deductible & PPO Medical insurance Options

VSP Vision Coverage

Principal PPO Dental Insurance

Complimentary Life Insurance Policy

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k)

HSA / FSA Account Access

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care Coverage

Paid Time Off

Diverse and Inclusive Work Environment

Strong culture of honesty and teamwork

1436 Professional Dr STE 304, Petaluma, CA 94954

#Priority

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

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