APIP Case Manager

Job DetailsJob Location: Long Island City - Long Island City, NY 11101Position Type: Full-Time Non-ExemptSalary Range: $27.48 - $27.48 HourlyJob Shift: Day ShiftTitle: APIP Case Manager

Unit: Family Services

Reports to: APIP Senior Case Manager

Status: Full Time; Regular; Non Exempt

Location: Long Island City

Salary: $27.48 per hour (Approximately $50,000 Annually)

Days/Hours: Varies Monday to Friday, 9:00am to 5:00pm, 11:30am to7:30pm; subject to change based on program needs

Organization Overview

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice informed service organizations, providing formerly incarcerated people with the skills and wrap around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens.

Position Summary

The APIP Senior Case Manager is responsible for facilitating Abusive Partner Intervention groups, providing comprehensive case management— including individual sessions, treatment planning, documentation, and referrals—while ensuring program integrity and high quality service delivery. In addition to client facing responsibilities, this position carries supervisory duties, supporting team members to maintain program standards, adherence to protocols, and overall accountability.

Core Competencies

Mission and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Effective Communication & Facilitation Skills: Communicates clearly and professionally in both verbal and written forms. Adapts communication style as needed to support positive collaboration with clients, staff, and partners. Has experience previously facilitating groups

Client Engagement & Assessment: Builds rapport using a trauma informed and client centered approach. Conducts accurate assessments and motivates participants toward progress while maintaining appropriate boundaries.

Organization & Case Management: Manages caseloads efficiently, maintains accurate documentation, and prioritizes tasks in a fast paced environment to ensure timely, high quality service delivery.

Essential Duties and Responsibilities

Facilitate Abusive Partner Intervention groups using evidence based curricula;

Perform general case management duties, including weekly individual sessions, referrals to community based services, developing client schedules, and creating client centered treatment plans;

Assist clients in identifying and prioritizing needs;

Provide referrals to ensure participants’ concrete needs are addressed;

Ensure accurate and timely data entry of all client information into the agency database;

Provide accurate and timely data and information to be included in court reports;

Monitor participant attendance and compliance with mandate requirements;

Conduct toxicology screenings as needed;

Participate in case conferences to promote collaboration across departments, programs, and external partners;

Attend and participate in meetings, conferences, and training;

Conduct weekly chart audits;

Engage in ongoing professional development;

Additional responsibilities as assigned

QualificationsQualifications:

High school diploma or GED/HSE required, some college preferred;

Experience and commitment to working with mandated participants with criminal justice involvement;

Strong Microsoft Office and database entry skills;

Strong assessment and engagement skills;

Strong written and verbal communication skills;

Bilingual English/Spanish a plus;

Strong organizational and leadership skills

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements: May require travel to our Harlem office

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.