Patient Care Coordinator

Front Desk & Customer Service Representative - Healthcare Facility Location: Detroit, Mi Schedule: Monday-Friday, 8:30 AM - 5:00 PM (Friday until 4:30 PM) Lunch Break: 30 minutes Training: Initial training may take place at the Rochester Hills facility Position Overview: We are seeking friendly, patient, and outgoing individuals to join a dynamic healthcare team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and communicates well with both patients and team members. Key Responsibilities: Handle all incoming and outgoing calls Greet and assist walk-in patients Verify insurance and call doctor offices to confirm appointments Take prescription requests and manage filing tasks Collaborate with multiple team members to ensure smooth operations Required Skills: Customer service and communication Empathy and professionalism Insurance verification Experience in healthcare or front desk roles is a plus Experience Level: Entry Level - Training provided If you're energetic, a great communicator, and ready to make a difference in a healthcare setting, we'd love to hear from you!