Community Support Program (CSP) Case Manager - Part Time or Full Time

  • Aurora Services
  • Phillips, Wisconsin
  • Full Time

Responsibilities

  • Under the direction of CSP Director and/or Clinical Coordinator, provide case management, crisis intervention, and community support services to consumers
  • Develop realistic individual treatment plans/in-depth assessments based on consumer’s changing needs, closely consulting with consumers and other team members
  • Monitor treatment progress, and provide follow-up services
  • Work side by side with consumers to assist in acquiring independent living skills pertaining to activities of daily living, vocational adjustment, interpersonal skills, social, recreational, and leisure activities
  • Facilitate consumer groups to enhance the acquisition of skills necessary to improve the consumer’s quality of life
  • Coordinate all treatment services, assess CSP consumer symptoms, and maintain regular in-person contact with consumers
  • Assess crisis situations, intervene appropriately, and work autonomously
  • Complete all necessary documentation as required by certification, funding source, and program standards
  • Write reports that conform to prescribed style and format
  • Maintain records documenting time spent with individual consumers, time utilization, meeting locations, individual consumers involved and their symptoms/status
  • Monitor treatment plans, attend 6-month reviews/update, write progress notes based on treatment plans, and objectives/goals
  • Consult with peers, supervisors, and other professionals regarding cases, treatment plans, interventions, approaches, etc.
  • Attend staff meetings as required, advocating for the consumer
  • Effectively present information to management, staff, and other organizational groups
  • Demonstrate positive working relationships with consumers, staff, and other professionals
  • Promote positive consumer relations
  • Provide consultation, education, and counseling services to family/support systems involved with CSP as needed
  • Complete agency training and review of company policies/procedures
  • Maintain consumer confidentiality standard consistent with DHS 75 and HIPAA regulations
  • Ensure safe work practices
  • Perform other duties as assigned

Requirements/Qualifications

  • Bachelors degree in related field with 1,000 hours of supervised post-degree clinical experience, or a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person who have chronic mental illness
  • Proficient use of Windows applications - Microsoft Word, Excel, Outlook, and ACCESS
  • Excellent spelling, grammar, and written/verbal communication skills
  • Have a valid driver’s license, reliable transportation, and be insurable
  • Acceptable background verification

Benefits:

  • Option to get paid before payday
  • Opportunities for advancement in a growing, hire-from-within company
  • Employee discount - Verizon and Dell
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vacation/Personal Hours
  • Employee Stock Ownership
  • 401-K
  • Employee Achievement Program
  • Longevity Bonus for Part Time or Full Time Employees
  • Casual dress (no uniforms), fun work atmosphere
  • And more

If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

Job ID: 485867206
Originally Posted on: 7/18/2025

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