Insurance Billing/Collection Assistant II (Remote) - Program in Physical Therapy

Scheduled Hours 40 Position Summary Position supports all clinical practice sites with a variety of back-end billing duties to include accurate and timely processing of billing charges, complete thorough review and follow up of billing and collections, financial work queues, as well as reconciling delayed billing charges in a fast-paced Physical Therapy Program. Provides assistance related to clinical billing issues as needed utilizing Epic EMR billing and scheduling system. Position is remote, however, travel to on-site business location(s) is expected, as needed, for trainings and meetings. Job Description Primary Duties & Responsibilities: Verifies accuracy and completeness of daily billing charges, monitors and finalizes outstanding issues held up in financial work queues, while working to obtain maximum reimbursement. Performs and assists with back-end duties and charge review to include input, tracking, and verification of accurate and completed therapy billing charge transactions. Responsible for follow-up and reconciliation of financial billing and claim work queues to ensure proper elimination of outstanding edits. Provides assistance with maintaining and resolving accounts receivable issues related to Epic EMR system communications from Physician Billing Service. Responds to questions and requests from insurance companies and other entities as required. Reviews and assists in reconciliation of system defined charge reports. Supports the review and resolution of financial claim edits created by missing patient information and past due collection accounts. Answers billing and collection questions. Provides back-up support for Accounts Receivable duties during peak times, vacations/illnesses. Other duties as assigned to include, but not limited to, filing, faxing, copying, and correspondence. Working Conditions: Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at a desk or table. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Preferred Qualifications: Proficient in Microsoft Office Suite. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Accounts Receivable (AR), Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Critical Thinking, Detail-Oriented, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Interpersonal Communication, Managed Care, Medical Billing and Coding, Medical Terminology, Medicare Plans, Microsoft Office, Office Equipment, Organizing, Teamwork, Telephone Communications, Working Independently Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email ... or call the dedicated accommodation inquiry number at ... and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply. Should I consider applying to older job postings? Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications. Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. Useful Links Who We Are Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email ... or call the dedicated accommodation inquiry number at ... and leave a voicemail with the nature of your request. 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