Rehab Support Specialist - Physical Therapy

Summary

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcares Best Places to work five times
• Named one of Americas Greatest Workplaces by Newsweek in 2024.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Additional Information about the position

• Robust, fully customizable benefits package including Medical/Vision/Dental and more!
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members

• Retirement with employer match up to 5%
• Tuition discounts and reimbursement available for continuing your education
• CoxHealth Fitness Center and Child Care discounts
• Opportunity to earn referral bonuses per hire for certain positions

• The rehab support specialist is a unique position that combines the duties of a registration specialist and therapy tech to best meet the daily needs of patient flow through the outpatient therapy clinic. Clinical setting duties include preparing/cleaning and maintenance of the treatment area. This may include room turnover, laundry management, temperature checks, equipment and surface cleaning, inventory management and ordering of supplies. The rehab support specialist may also be asked to attend to or check on patients receiving modality treatments that do not require one-on-one supervision. Office setting duties include patient registration, scheduling, insurance benefits and authorizations, communication with physician offices to obtain and send documents, internal document management, answering telephones, greeting patients, collecting payments, and ordering of office and clinic supplies.

• Education
  • Required: High School Diploma or Equivalent
• Experience
  • Preferred: 1-2 years' related experience
• Skills
  • Excellent verbal and written communication skills
  • Able to work independently and collaboratively in teams.
  • Self-starter with ability to multi-task
  • Proficient in using computers and computer systems
  • Maintains a working knowledge of credit card payment transactions and appropriately utilizes the required programs for registering, and admissions, as directed
  • Demonstrates knowledge of project/specialized jobs and performs all functions utilizing organizational and priority setting skills.
• Licensure/Certification/Registration
  • N/A