Patient Service Rep, Part-time, Physical Therapy, EWCH, Murphy, NC

Job Summary:

Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments.

Education:

Required:

High school diploma or equivalent

De-escalation training if applicable

Preferred:

Experience:

Required:

Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.

Preferred:

Position Requirement(s): License/Certification/Registration

Required: NA

Preferred:

Department Position Summary:

Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.

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