Physical Therapy Associate Manager

This position is exempt from Career Service under the CCH Personnel Rules.

About the Position:

A great opportunity for physical therapists who wish to advance their careers. This position assists the Physical Therapy Managers with daily operational oversite of the physical therapy teams across the system. This role also serves as a clinical lead for frontline staff in both the inpatient and outpatient settings. The primary assigned work site is our outpatient clinic at Blue Island Health Center. However, the CCH PT team provides care at multiple locations across the Cook County Health System: Central Campus (located in the heart of the medical district); Provident Hospital; Blue Island Health Center, Cermak Health Services, and Bronzeville Health Center. The position will focus on service delivery excellence across a wide range of patient populations and diagnoses in outpatient care for specialty areas including but not limited to burns, amputees, neurology, neurosurgery, orthopedics, trauma, and geriatrics. In addition to clinical excellence, the associate manager oversees the daily departmental flow for all service lines, serves as the primary resource for the department at that location, performs environment of care rounding, performs chart audits, provides mentorship, delivers performance reviews for assigned staff, and ensures adequate supplies are available and departmental processes are followed. We are looking for a vibrant individual who is a confident clinician, flexible, a quick learner, solution focused, enjoys mentoring staff, and working as a team. Apply to join a great team of Occupational Therapists, Physical Therapists, and Speech Therapists who make up the rehab team at CCH.

About Cook County Health:

One of the largest public health systems in the nation, Cook County Health (CCH) serves as the safety-net for health care in Chicago and suburban Cook County. CCH is comprised of two hospitals, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Cook County Department of Public Health, Correctional Health Services, and CountyCare, a Medicaid managed care health plan. Through the health system and the health plan, CCH cares for more than 500,000 individuals each year, and its physicians and clinicians are experts in their fields, committed to providing their patients with comprehensive, compassionate, and cutting-edge care. CCH is currently a Joint Commission Certified Primary Stroke Center. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan, enhancing the patient experience and the Rehabilitation Services department plays a vital part in this initiative.

JOB SUMMARY

Under general direction from the System Director of Rehabilitation Services, is responsible for providing support for the clinical coordination of Physical Therapy Services. Provides direct patient care and assists in the oversight and management of daily operations across all Rehabilitation Services locations within Cook County Health (CCH). This position works in collaboration with the other members of the department's management team. Monitors and ensures service quality, efficiency, and effectiveness.

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend, and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize, and complete disciplinary action pursuant to CCH system rules, policies, procedures, and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH's systemic development and success
• Discuss and develop CCH system policy and procedure
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary: hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct, or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Demonstrates advanced competency in evaluation and treatment skills on diverse patient populations.
• Maintains an appropriate patient volume and productivity record.
• Responsible for all items regarding patient care in all level PT positions.
• Assists the Manager with overall management of the department by participating in the establishment and monitoring of therapy goals, objectives, policies, procedures, protocols, care standards, quality improvement, and budgeting.
• Acts as a resource for the Occupational Therapy (OT), Physical Therapy (PT), and Language, Speech, and Hearing (LSH) staff regarding patient care management and/or student program.
• Evaluates therapy staff training needs of employees with Director, including competencies.
• Mentors all staff as necessary. Advises employees regarding patient care, work objectives, or projects.
• Recommends based on statistical reports and patient needs the number of competent PT staff to provide patient care.
• Upon approval by Senior Leadership, works with the Academic Center Coordinator of Clinical Education (ACCE) and Field Work Coordinator for the department to schedule and organize PT student and volunteer programs.
• Participates in various interdisciplinary projects, activities, meetings, training sessions as the need arises or as circumstances warrant.
• Assists Manager in organizing operations and management of finances, contracts, office supplies, patient-care statistics, associated databases, and record keeping.
• Oversees patient billing and related processes.
• Assists Manager in developing and maintaining technological operations, including departmental internal computer network and system-based systems related to OT/PT/LSH.
• Assists in purchase, implementation, and operation of new technology to update and streamline documentation.
• Collaborates with Department staff to participate in daily huddle, departmental meetings, assume responsibility for special projects, and assists with long-range planning and goals.
• Provides Manager with data and reports related to issues that affect clinical outcomes and program success.
• Provides training and support on PT topics for Cook County Health (CCH) employees, such as

department staff, as well as conducts in-service(s) for nursing staff, physicians, and other providers.

• Shares pertinent information with therapists across all service lines to support and promote patient care.
• Responds to program-related inquiries from outside health agencies, patient complaints, and incident reports.
• Assists in preparation of annual operating and capital budget.
• Assists with ordering of supplies based on patient needs.
• Prepares reports and collects statistics to support budget requests.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Current Licensure in good standing as a Physical Therapist in the State of Illinois (Must provide proof at time of interview)
• Three (3) years experience as a Licensed Physical Therapist
• Prior experience supervising or managing PT staff and/or students.
• Prior inpatient clinical experience as student or licensed therapist
• Prior outpatient clinical experience as student or licensed therapist
• Proficiency using Microsoft Office
• Current Cardiopulmonary Resuscitation (CPR) certification (Must provide proof at time of interview)
• Must be able to travel to work sites throughout Cook County Health
• Must be able to work evenings, weekends, and/or holidays when and as needed.

PREFERRED QUALIFICATIONS:

• Intermediate proficiency using Microsoft Office
• Prior pediatric experience
• Prior burn experience
• Prior neurology experience
• Board Certified Clinical Specialist
• Bilingual English/Spanish

Knowledge, Skills, Abilities, and Other Characteristics

• Knowledge of educational and research administration
• Knowledge and understanding of the Microsoft applications (Word, Excel, Access, PowerPoint, and Outlook)
• Excellent verbal and written communication skills are necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
• Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills
• Ability to adhere to department policies and standards, utilizing best practices
• Ability to train by presenting concepts and demonstrating tasks
• Strong attention to detail, accuracy, and precision

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls, and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference, a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW

MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION

• Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER