Clinical Case Manager - ImpACT Program

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This range is provided by Caritas of Austin. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$50,632.00/yr - $60,775.00/yr

Job Title:
Impact Clinical Case Manager

Department:
Programs

Program:
Impact

Reports To:

Impact Program Manager

FLSA Status:
Non-Exempt/Full Time

Position Summary

The Impact Clinical Case Manager supports the multidisciplinary permanent supportive housing team with clinical skill and experience. The primary role of the Clinical Case Manager is to assess, diagnose, plan, develop, coordinate, and provide therapeutic and rehabilitative services to an average caseload of 13 clients with severe and persistent mental illness, chronic health conditions, and/or substance use disorder.

The Impact Clinical Case Manager will utilize Housing First, harm reduction, trauma informed approach to assist clients in overall improved well-being, stability, and quality of life in conjunction with safe and stable housing. The position provides services in the clients home and assists them in accessing additional services, resources, and supports in the community.

Essential Duties & Responsibilities ( inclusive But Not Exhaustive)

Client Services

• Provide case management and advocacy for an assigned group of clients in coordination with multidisciplinary team, assuming primary responsibility for developing, implementing, evaluating, and revising overall treatment plan and goals in collaboration with clients.
• Provide regular and timely opportunities for face-to-face meetings to ensure clients progress toward self-sufficiency.
• Provide symptom education to enable clients to identify their mental illness symptoms.
• Provide ongoing assessment of clients mental illness symptoms and clients response to treatment. Make appropriate changes in treatment/service plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk (e.g. suicidality).
• Teach behavioral symptom management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses.
• When necessary, provide preliminary psychiatric diagnosis using the DSM-5, under the supervision of Licensed Clinical Social Worker or Licensed Professional Counselor.
• Coordinate with outside programs and facilities to assist clients in identifying and accessing appropriate substance use treatment, including medical detox programs, inpatient and outpatient recovery programs, and self-help programs (e.g. Alcoholics Anonymous, Narcotics Anonymous). Develop plans for aftercare.
• Provide on-going assessment, problem-solving , side-by-side services, skill training, supervision (e.g. promotes, assignments, monitoring, encouragement), and environmental adaptations to assist clients with activities of daily living.
• Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required.
• Assists in establishing initial housing, rehousing, and housing stability.
• Plan and provide work-related supportive services, linking participants with other agencies/ organization/programs that assist with educational and career planning.
• Teach money-management skills.
• Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation.
• Help clients to access reliable transportation.
• Plan, structure, and prompt social and leisure-time activities on evenings, weekends, and holidays.

• Work creatively and professionally with other team members to determine the best integration of activities and resources for clients in the agency and community.
• Engage in appropriate teamwork functions in order to provide a professional working environment and effective service delivery.
• Acts as a liaison and consult with community agencies and families to maintain coordination in the treatment process.
• Build relationships with other service providers to enhance service delivery.
• Develop contacts with